Our Promise To You: The Guarantee of a Reliable Plumber
Scott English Plumbing is devoted to maintaining the respect and confidence of its customers. This is our guarantee and promise to you…
- Honor our stated time commitments to the best of our ability, so that our customers’ schedule is never inconvenienced.
- Prepare all estimates with a fair price.
- Provide workmanship and materials in compliance with accepted industry standards.
- Conduct business in a professional manner, consistent with governing laws and principled towards fair and ethical treatment of all parties involved.
- Maintain the confidentiality of our client’s affairs, conversations, possessions, property, and condition.
As a reliable plumbing contractor, we are determined to operate by the standards of professionalism, which means we will…
- Abide by our Code of Ethics and the findings of our Founders.
- Meet or exceed the standards established in the local building codes, laws or fees which might be applicable.
- Maintain a credit rating that is acceptable to our creditors, suppliers and subcontractors and which conforms to the generally accepted practices within the industry.
- Use certificates of authorization and/or written contracts and change orders clearly describing prices and specifications accurately and honestly.
- Use only materials equal to or exceeding the quality of those specified in the contract or change order.
- Respond considerately and diligently to any and all customer complaints, resolving all issues as established by our warranty programs.
- Maintain Worker’s Compensation and General Liability Insurance.